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3M Credit Professional in Taylorsville, Utah

Job Description:

Credit Professional

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

“3M’s culture is driven by curious, spirited and collaborative people who are constantly asking ‘What if?’ And the many talents of 3Mers around the globe have me incredibly excited about what’s to come next.” – Kristen Ludgate, senior vice president of Human Resources at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this RoleThe person hired for the position of Credit Professional will apply knowledge of Credit and Collection principles, theory, and applications in managing the collections of up to a 300+ customer accounts monthly. Participates on department process improvement teams, providing input to work procedures, supporting team outcomes and influencing change.

As a Credit Professional, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Initiates customer calls for the purpose of collecting on account and/or resolving delinquency issues.

  • Partners with external customers and internal clients to resolve delinquent and disputed accounts

  • Utilizes appropriate systems and tools to reaching targets, while adhering to established credit policies and procedures

  • Demonstrates ability to conduct more difficult negotiations with external customers and internal clients, combining a thorough grasp of credit, financial, and customer relation skills to arrive at successful decisions

  • Participates on department process improvement teams. May initiate and /or facilitate/lead meetings both within work group or department, or with external customers and internal clients when business needs require

  • Evaluates credit worthiness of current and new customers to establish maximum justified credit available and order referral codes, including completion of Account Risk Assessments (ARA) as required

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Associate’s Degree or higher from(completed and verified prior to start) an accredited university OR High School Diploma/GED or higher (completed and verified prior to start)from an accredited institution and a minimum of six (6) years of experience in customer service in lieu of the Associates degree education requirement

  • Two (2) years experience in credit and collections

Additional qualifications that could help you succeed even further in this role include:

  • Associates degree in finance or accounting

  • Experience in Excel Pivot tables

  • Experience with corporate collections and understanding financial statements

Travel: Occasional travel may be required

Relocation Assistance: Is not authorized

Location: Taylorsville, UT

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at www.3M.com or on Twitter @3M or @3MNews.